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Private Healing Environment

Two new inpatient units at our main campus, located on levels 3 and 4 of the Dahod building, are designed to provide a quiet healing environment for patients recovering from surgery or needing a high level of monitoring, such as those with cardiac or acute respiratory conditions.

Dahod 3 contains 30 spacious private rooms, giving post-surgery patients a calming setting in which to heal. Dahod 4, also with 30 private rooms, is designated as an intermediate care unit for patients recovering from vascular procedures or more acute conditions (such as stroke). Both floors are set up with team centers (formerly referred to as nurses stations) at both ends of the unit to minimize noise, and specially designed nursing documentation areas are located in close proximity to patient rooms to help foster individualized patient care.

We have implemented new technology to ensure our patient floors are quiet. Staff are alerted by phone for patients' needs, while
communication technology is in place to reduce the noise from overhead paging and call lights. With defined spaces such as clinical
zones, patient zones and family zones in each patient room, healthcare providers are able to work in closer proximity to their patients.

"The focus is truly on our patients," says Melissa Silva, RN, Clinical Manager, Dahod 3. "The medical documentation alcoves allow the staff to be close to their patients at all times, and the wireless phones located directly in the units allow for more cohesive communication between the nursing staff, physicians and other members of the patients' care teams."

When a higher level of monitoring is needed

On Dahod 4, all 30 private rooms have state-of-the-art Philips monitoring technology, wireless telemetry monitoring (remote heart monitoring) and two central monitoring stations located in each healthcare team center. This technology allows for constant observation of heart rhythms and vital signs whether patients are in their rooms or walking in the hallway.

Like Dahod 3, the use of technology allows for direct and efficient communication between the healthcare providers, physicians and
patients. White boards in patient rooms help facilitate continuous communication between the patients' healthcare teams and families.

Daily visits by the entire interdisciplinary team provide comprehensive care from admission through discharge. Critical care nurses participate in educational trainings and collaborate with physicians in order to provide the highest quality patient care.

"We truly are engaged in exceeding patients' expectations, ensuring they feel guided, informed and reassured of our commitment to their care every step of the way," says Martha Rafferty, RN, Clinical Manager, Dahod 4.

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